STUDENT GRIEVANCE REDRESSAL COMMITTEE

Introduction

An effective grievance redressal system is an essential element of any strong administration. Recognizing this, the Kamkus College of Law Student Grievance Redressal Committee is committed to resolving student concerns with the utmost integrity, fairness, and confidentiality.

Objectives: -

• Empower students to voice their grievances freely, ensuring anonymity when desired.
• Establish a mechanism for swift and efficient resolution of student concerns.
• Offer appropriate counseling to students throughout the grievance resolution process.
• Foster a harmonious and respectful environment among the student body.

Functions of the Grievance Redressal Committee: -

• Receive and process written grievances submitted by students and staff regarding the College.
• Implement a structured approach for addressing reported concerns, ensuring appropriate action is taken.
• Escalate complex or unresolved matters to College Management for further intervention.
• Actively listen to, record, and investigate grievances, taking prompt steps towards resolution.
• Prioritize grievances based on their validity and severity.
• Liaise with relevant departments (e.g., maintenance, transport, academics, amenities) to address specific concerns.
• Convene regular meetings to monitor grievance resolution progress.
• Follow up on outstanding issues until final resolution is achieved.
• Maintain strict confidentiality when necessary.

Procedure

The Committee will gather for a minimum of two meetings per session. To facilitate optimal participation, members will be notified in advance of each meeting. Following each session, the Committee will take decisive action to execute the discussed agenda points.

Tenure

The Student Grievance Redressal Committee's term will be two years. To ensure effective operation, the Committee will convene at least twice per academic session.

Composition of College Student Grievance Redressal Cell: -

S no.	Name of Staff	Representative
1	Dr Sanjeev Kumar Tyagi	Chairperson
2	Dr. Seema Singh	Coordinator
3	Ms. Neetu Mankotia	Member
4	Ms. Tabassum Baig	Member
5	Ms. Chhavi Choudhary	Member
6	Mr. Abhay Srivastava	Member